We may collect personal information such as your name, phone number, email address, and payment details. We also collect device information necessary for repair services, including device type, model, and reported issues. When you visit our website, we may collect basic data such as your IP address, browser type, and pages visited.

Your information is used to provide IT repair services, communicate updates, process payments, and improve our services. We do not sell or rent your personal information. Information may only be shared with trusted service providers (such as payment processors) or when required by law.

CeceNova Tech respects your data privacy. We do not access personal files on your device unless necessary for repair and only with your permission. Customers are strongly encouraged to back up their data before service. We are not responsible for any data loss.

We implement reasonable security measures to protect your information; however, no system is completely secure.

You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of non-essential communications at any time.

This policy may be updated periodically. Any changes will be posted with a revised effective date.

For questions, please contact:

CeceNova Tech
cecenovatech@gmail.com